Docgalore document generation tool is hosted within customers Salesforce Org. Users access to Docgalore is controlled by Salesforce permission sets, meaning user with the Docgalore permission sets only can create new templates/Update existing template, generate new documents.

Notify Docgalore immediately of any unauthorized use. Docgalore implements industry-standard safeguards (e.g., TLS 1.3, AES-256) but is not responsible for breaches caused by your negligence.

Fees, billing cycles, and feature entitlements are described in your order form or service plan. Unless otherwise stated, all fees are non-refundable.

If the Customer exceeds the document generation limit included in their subscribed plan, the excess usage will be treated as overuse. When the Customer later purchases a document generation top-up, the top-up credits will first be applied to offset any previously overused document generations. Only the remaining balance (if any) will be added to the Customer’s available document generation quota.

Example:

If the plan limit is 7,000 documents, and the Customer generates 7,500, the overuse is 500. If the Customer purchases a 1,000-document top-up, then 500 will be used to cover the overuse, and only 500 will remain as usable top-up credits.

You retain all rights, title, and interest in your documents, data, and templates (“Customer Content”).

Docgalore processes Customer Content in accordance with its Privacy Policy. You warrant that you have all rights necessary to grant the foregoing license.

All intellectual property rights in the Services, documentation, and software remain with Docgalore or its licensors.

Any feedback you provide becomes Docgalore’s sole property, and you waive any rights in such feedback.

“Confidential Information” includes non-public business, technical, or financial information marked or otherwise identified as confidential.

Each party shall protect the other’s Confidential Information with the same care as its own and use it only for purposes of this Agreement.

Obligations do not apply to information that is or becomes public through no fault of the recipient or is independently developed.

You represent that your use of the Services will comply with laws and that Customer Content does not infringe third-party rights.

Docgalore warrants that the Services will materially conform to published documentation.

EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED “AS-IS” WITHOUT WARRANTIES OF ANY KIND, AND DOCGALORE DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. DOCGALORE’S AGGREGATE LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE SIX MONTHS PRIOR TO THE CLAIM.

You shall defend and indemnify Docgalore against any third-party claims arising from your breach of this Agreement or violation of law.

Docgalore shall indemnify you against claims alleging that the Services infringe third-party intellectual property rights, provided you notify Docgalore promptly and cooperate in the defense.

This Agreement commences on your first use and continues until terminated.

Either party may terminate upon material breach if uncured within thirty (30) days of written notice.

Upon termination, your access ends. You may export Customer Content within sixty (60) days. Thereafter, Docgalore may delete remaining data.

By accessing or using Docgalore’s Services, you agree to these Terms of Service.